What it takes for a page to conform to WCAG
WCAG's five conformance requirements, the four criteria that apply to everything on a page, conforming alternate versions, and what a site can claim.
- 1 Level Every criterion at the level, met in full
- 2 Full pages All of the page, at every screen size
- 3 Complete processes Every page in the steps of a task
- 4 Accessibility supported Relies only on uses assistive technology supports
- 5 Non-interference Nothing on the page blocks the rest
In short: A page conforms when the whole page meets every success criterion of its level, or has a conforming alternate version, every page in its process does too, it relies only on accessibility-supported technology, and nothing on it blocks the rest. A claim is optional and covers only pages known to conform, so a tested sample supports a statement about a site, not a claim for every page.
01
When you need this
An online shop with about 400 pages has a contract that asks for WCAG 2.2 Level AA, and the client wants a line in the footer: "This website conforms to WCAG 2.2 Level AA." The tester checked a sample of 15 pages and found these:
- A sign-up pop-up, added by a marketing script on every page, keeps Tab inside it and can't be closed from the keyboard.
- Each product page links a price list as a scanned PDF. An HTML price list with the same prices, updated at the same time, exists, but only the help section links to it.
- The payment step, a provider's page, charges the card the moment Pay is pressed, with no review step and no way to cancel.
- Customer reviews include photos that customers upload with no text alternative.
Everything else in the sample passed. Can the shop make the claim, and if not, what can it say?
02
Choosing the target level
The target comes from whatever binds the site: a law, a contract or an organisation's policy. Each names a version and a level, and the three standards below all set AA:
Section 508, E205.4 US federal agencies
- WCAG version
- 2.0
- Level
- A and AA
EN 301 549 V3.2.1, clause 9
- WCAG version
- 2.1
- Level
- A and AA
Japan's guideline for public bodies, on JIS X 8341-3:2016
- WCAG version
- 2.0, as JIS X 8341-3:2016
- Level
- AA
A contract or policy
- WCAG version
- The one it names
- Level
- The one it names
Understanding Conformance calls the choice of level "fundamentally a policy decision". WCAG 2.2 §5.2.1, Note 2, advises against requiring AAA for whole sites, because some content can't meet every AAA criterion, and Note 1 encourages reporting progress on criteria above the level reached. W3C intends content that conforms to 2.2 to conform to 2.0 and 2.1 too; a policy that names an older version may still ask for 4.1.1, as what in WCAG is required, and what is only advice explains.
03
The five conformance requirements
WCAG 2.2 §5.2: "In order for a web page to conform to WCAG 2.2, all of the following conformance requirements must be satisfied." Each conformance requirement applies to a web page, not a site:
| Requirement | What it asks | What it rules out |
|---|---|---|
| 1. Conformance level | Every criterion at the level and below is met in full, or a conforming alternate version is provided | Conforming "except for" a criterion |
| 2. Full pages | The whole page conforms, including each variation shown at different screen sizes | Leaving a part out, such as a third-party widget or the phone layout |
| 3. Complete processes | Every page in a series of steps to an activity conforms | A conforming product page in a shop whose checkout fails |
| 4. Only accessibility-supported ways of using technologies | The criteria are met only by uses of a technology that are accessibility supported, and anything else is also given in a supported way | Relying on a feature screen readers don't support, with no other way |
| 5. Non-interference | Whatever doesn't conform doesn't block the rest | A trap or a flash in content the page "doesn't rely on" |
- Product page Passes on its own, apart from the pop-up
- Cart Passes on its own, apart from the pop-up
- Payment Charges with no review or undo (3.3.4)
A long description or another presentation of a video, reached directly from the page, counts as part of that page. What makes a way of using a technology accessibility supported is in whether a technique works in the screen readers people use.
04
Non-interference: four criteria that apply to everything
Under non-interference, a page may use a technology in a way that isn't accessibility supported, or in a way that doesn't conform, as long as the information is also available in a way that does and the rest of the page stays usable. The page must also keep meeting the requirements when a technology it doesn't rely on is turned on, turned off, or not supported. And four criteria "apply to all content on the page, including content that is not otherwise relied upon to meet conformance, because failure to meet them could interfere with any use of the page":
-
1.4.2 Audio Control
-
2.1.2 No Keyboard Trap
-
2.3.1 Three Flashes or Below Threshold
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2.2.2 Pause, Stop, Hide
Understanding Conformance gives the reason with an example: content in a technology that isn't relied upon, because its information is also given in HTML, still traps keyboard focus and flashes, so keyboard users can't reach the rest of the page and some people may have seizures. Requirement 5 is there to stop that. A page that can't conform at all, such as a test page or an example page, can't be in the scope of conformance or of a claim.
05
Conforming alternate versions
Requirement 1 lets a page that doesn't conform stay in scope when a conforming alternate version is provided. WCAG 2.2's definition sets four conditions. The alternate version:
- conforms at the designated level;
- provides all of the same information and functionality, in the same human language;
- is as up to date as the content that doesn't conform;
- can be reached in at least one of these ways: from the page that doesn't conform, by an accessibility-supported mechanism; or the page that doesn't conform can only be reached from the conforming version; or only from a conforming page that also leads to the conforming version.
- 1. Conforms at the level
- 2. The same prices, in the same language
- 3. Updated at the same time
- 4. Reached from the product pages Only the help section links to it
Its notes add that the alternate needn't match page for page, that each language offered needs its own, that it can be on another site if it is as freely available, and that a user preference that switches to it is acceptable if setting it is accessibility supported. Understanding Conformance says people must be told the alternate exists, for example by a clearly named link, and calls it "a fallback option": "the preferred method of conformance is to make all content directly accessible." Failure F19 is a page with no way to find its alternate version. Scanned and untagged PDFs that screen readers can't read uses an HTML page beside the PDF as one.
06
Claims, partial conformance, statements and VPATs
"Conformance is defined only for web pages", says WCAG 2.2 §5.3, though a claim may cover one page, a series of pages, or multiple related pages. A conformance claim is optional: "Authors can conform to WCAG 2.2 without making a claim." A claim that is made must include:
1On 2 November 2026, 4the pages listed at shop.example/accessibility/tested conform to 2Web Content Accessibility Guidelines 2.2 at https://www.w3.org/TR/WCAG22/, 3Level AA. 5Technologies relied upon: HTML, CSS, JavaScript.
- 1 The date
- 2 The guidelines, version and URI
- 3 The level met
- 4 The pages, such as a list of URIs, and whether subdomains are covered
- 5 The technologies relied upon
A conformance logo is a claim and needs the same parts. The optional parts include criteria met above the level, the technologies used but not relied upon, and the browsers and assistive technology used to test.
A claim covers pages that each conform. WCAG-EM 2.0 says claims "cannot be made for entire websites based upon the evaluation of a selected sub-set of web pages and functionality alone", since untested pages may fail. What a sample supports is an evaluation statement: the date, the WCAG version, the level, the scope, the technologies relied upon, and the accessibility support baseline. How to choose and test the sample is in testing a whole site against WCAG, and standing behind the result.
For content the author doesn't control, WCAG 2.2 §5.4 gives two options. A page that is monitored and repaired "within two business days" can still be claimed to conform. Otherwise, a statement of partial conformance says: "This page does not conform, but would conform to WCAG 2.2 at level X if the following parts from uncontrolled sources were removed." The parts must be out of the author's control and described so users can identify them. Understanding Conformance stresses that this "is a statement of non-conformance". §5.5 gives the same form for a language that assistive technology doesn't support.
Three documents are easily confused:
| Document | What it is | Who it is for |
|---|---|---|
| Conformance claim | WCAG's own optional statement, with the five required parts, for pages that conform | Anyone checking whether named pages conform |
| Accessibility statement | A page about the site's accessibility: the standard applied, known limitations, and a contact | Users, often after meeting a barrier |
| ACR (a completed VPAT) | A product's report against each criterion: Supports, Partially Supports, Does Not Support, Not Applicable | Buyers comparing products |
W3C's guidance on statements says they "are not technical assessments or declarations of conformity", though they ideally refer to one. What a statement says is in accessibility statements that are missing or say nothing; reading a VPAT is in reading a vendor's VPAT before you buy, and what to ask next.
07
Worked example
The shop's four findings, against WCAG 2.2 Level AA:
| Finding | Requirement | Effect |
|---|---|---|
| Pop-up traps Tab | 5 Non-interference (2.1.2), on every page | No page can conform while it runs, though a marketing script added it |
| PDF price list | 1 Level, through a conforming alternate version | The HTML list is the same and as up to date, but the product pages don't lead to it, so it doesn't count |
| Payment with no review or undo | 3 Complete processes (3.3.4, as in checkouts that take payment with no review or undo) | No page in the select-and-buy process conforms, product pages included |
| Review photos with no alternative | 2 Full pages, content the shop doesn't control | Monitor and repair within two business days, or a statement of partial conformance |
Result: the footer line can't go up. Nothing conforms while the pop-up runs, and a claim for "this website" would rest on 15 pages out of 400. The shop turns the pop-up off, adds a link to the HTML price list beside each PDF link, asks the payment provider for a review step, and sets up checks so that new reviews are repaired within two business days. After a retest, it publishes an evaluation statement for the sample and an accessibility statement with its known issues and contact. A conformance claim, if the client still wants one, covers only the pages tested, in this form:
On 2 November 2026, the pages listed at shop.example/accessibility/tested
conform to Web Content Accessibility Guidelines 2.2 at https://www.w3.org/TR/WCAG22/,
Level AA. Technologies relied upon: HTML, CSS, JavaScript.08
Common mistakes
- Claiming a whole site from a sample. WCAG-EM says a sample can't support a claim for every page; publish an evaluation statement, as testing a whole site against WCAG, and standing behind the result describes.
- Leaving third-party content out of scope. Requirement 2 covers the full page, and 2.1.2 applies to everything on it however it got there, as pop-ups that can't be closed with a keyboard says.
- Conforming except for one criterion. Requirement 1 says the level is met "in full". Fix it, or say the page partially meets the level in an accessibility statement.
- An alternate version nobody can find. An HTML copy that can't be reached from where the PDF is linked doesn't count as one. Link both from the same place, as scanned and untagged PDFs that screen readers can't read does.
- Testing pages, not processes. A product page that passes doesn't conform while the checkout fails. Test each process from start to finish, including checkouts that take payment with no review or undo.
- Partial conformance for your own content. The statement is only for content outside the author's control. A template the team wrote isn't.
- A conformance badge with nothing behind it. WCAG says a logo is a claim and must carry the claim's required parts.
- Treating a statement or an ACR as a claim. A statement describes the site's accessibility for its users; an ACR rates a product, row by row. "Partially Supports" isn't conformance. See reading a vendor's VPAT before you buy, and what to ask next.
09
What the standard says
Required (WCAG 2.2, normative):
- §5.2.1: "One of the following levels of conformance is met in full."
- §5.2.2: "Conformance (and conformance level) is for full web page(s) only, and cannot be achieved if part of a web page is excluded."
- §5.2.3: "Conformance is not possible at a particular level if any page in the process does not conform at that level or better."
- §5.2.5: 1.4.2, 2.1.2, 2.3.1 and 2.2.2 "apply to all content on the page".
- §5.3.1: "Conformance claims are not required", but a claim that is made "must include" the five listed parts.
Advice (informative):
- WCAG 2.2 §5.2.1, Note 2: Level AAA is "not recommended" as a general policy for entire sites.
- Understanding Conformance: a conforming alternate version is "a fallback option", and partial conformance is "a statement of non-conformance".
- WCAG-EM 2.0, section 1.2: claims "cannot be made for entire websites" from a sample.
The standards built on WCAG adopt the requirements:
- EN 301 549 V3.2.1, clause 9.6: a web page "shall satisfy all the following five WCAG 2.1 conformance requirements at Level AA", and Note 3 lists the four non-interference criteria by their clause numbers (9.1.4.2, 9.2.1.2, 9.2.2.2, 9.2.3.1).
- Section 508, E205.4: electronic content "shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0".
- JIS X 8341-3:2016 has WCAG 2.0's conformance section as its clauses 5.1 to 5.4 (適合要件, 適合表明, and 部分適合 for third-party content and for language). In Japan, WAIC's guideline on stating how far content meets JIS X 8341-3:2016 (April 2021) defines three terms of its own, not the JIS's, each needing an accessibility policy that is shown or published: 準拠 (every criterion at the target level met when tested, with the results published), 一部準拠 (some met, with a plan for the rest, or partial conformance applied), and 配慮 (made using the JIS, tested or not).
10
Limits
This page explains what WCAG requires of a page and of a claim. It doesn't decide which version and level apply to a site, or whether a law requires a claim or a statement: that is in the law or contract, and a lawyer or the client decides. Whether a technology use is accessibility supported, how the sample is chosen, and how to read a vendor's report each have their own page, linked above. The requirements here are WCAG 2.2's, as of 2 November 2026; check w3.org/TR/WCAG22 for a newer edition.
11
Terms
- conformance requirement
- One of the five conditions in WCAG 2.2 §5.2 that a web page must meet to conform: level, full pages, complete processes, accessibility-supported ways of using technologies, and non-interference.
- non-interference
- Conformance requirement 5: content that doesn't conform, or uses technology in a way that isn't accessibility supported, must not block the rest of the page, and four criteria apply to everything on it.
- conforming alternate version
- Another version that conforms at the level, holds the same information and functions in the same language, is as up to date, and can be reached from the page that doesn't conform.
- conformance claim
- An optional, dated statement that named pages conform to a WCAG version at a level, with the technologies they rely on.
- statement of partial conformance
- A statement that a page doesn't conform, but would without named content from sources the author doesn't control, or with accessibility support for its languages.
- evaluation statement
- WCAG-EM's statement of what an evaluation of a sample found, used where a conformance claim for every page can't be made.
12
Sources and guides
- Required WCAG 2.2: 5.2 Conformance Requirements; 5.3 Conformance Claims (Optional); 5.4 and 5.5 Statements of Partial Conformance; definition of conforming alternate version (opens in a new tab)
- Advice Understanding Conformance: Understanding Conformance Requirements; Understanding Conformance Claims; Understanding Levels of Conformance; Understanding Conforming Alternate Versions (opens in a new tab)
- Advice WCAG-EM 2.0: 1.2 Relation to WCAG 2 conformance claims; Step 5.3 Provide an evaluation statement (opens in a new tab)
Guides that show it
- Pop-ups that can't be closed with a keyboard A sign-up pop-up keeps Tab inside it, ignores Escape and draws its × as a span, so keyboard users can't close it without signing up.
- Keyboard traps in editors and form fields A text editor takes Tab to indent, or an email field pulls focus back until the address is valid, so Tab and Shift + Tab can't leave.
- Autoplaying sound with no way to stop it A brand film starts playing with its sound on as it scrolls into view, and the page has no control that pauses or mutes it.
- Tickers, carousels and animations that can't be paused An announcement bar scrolls its messages without end, or a carousel swaps them every few seconds, and only holding a mouse pointer over it stops it.
- Flashing banners and videos that can trigger seizures A flash-sale banner swaps black and yellow five times a second across the page's full width: fast, bright and large enough to trigger a seizure.
- Checkouts that take payment with no review or undo A booking form charges a saved card the moment Pay is pressed, for tickets that can't be refunded, so a wrong date or count can't be checked or undone.
- Scanned and untagged PDFs that screen readers can't read A café links its lunch menu as a PDF that is a scan with no words in it, or an untagged export read across both columns with no headings.
- Accessibility statements that are missing or say nothing A shop has no page saying what works with assistive technology, what is known not to, or whom to tell, or has one that only claims to meet WCAG.
This page explains a practice, with recreated examples. It is not legal advice, and it is not a finding about a named client.